Privacy Policy

KTC Jewellery ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website kowloontrading.com.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address when you create an account or place an order.
• Payment Information: Credit/debit card details processed securely through our payment gateway partners. We do not store your full card details.
• Usage Data: Browser type, IP address, pages visited, and time spent on our site for analytics purposes.
• Cookies: We use cookies to enhance your browsing experience and remember your preferences.

2. How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your orders, account, and customer support inquiries
• To send promotional emails and offers (you can opt out at any time)
• To improve our website and services
• To prevent fraud and ensure security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted third parties who assist us in operating our website, payment processing, and delivery services.
• Legal Requirements: When required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures including SSL encryption to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

• Access, update, or delete your personal information from your account dashboard.
• Opt out of marketing communications at any time.
• Request a copy of the data we hold about you.

6. Cookies Policy

Our website uses cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

Last updated: February 2026